Frequently Asked Questions

What Do the “3Rs” Stand For?

Recovery, Revalorization and Reuse of materials. Our mission is to sort, recondition and reuse roughly 95% of the materials found in a container.


Can I Keep the Container in an Alley or on the Street?

Yes. However, it is your responsibility to obtain a municipal license for this purpose before the container is delivered.


What Payment Methods Do You Accept?

Payments are made upon delivery of the container, by credit card or cash. Payments by check are accepted only if you have filled out a form and have been authorized to open an account.


What Sizes Are the Containers?

To answer your question, please see this page for details.


What Size Container Do I Need for My Work?

Please contact us at 514.322.9487. We will be happy to provide you with a personalized response.


What Materials are Accepted and Rejected?

To answer your question, please see this page for details.


What Should I Do When I have Unacceptable Materials to Dispose Of?

Contact the ecocentre closest to you to dispose of your materials.


How Long Should I Order in Advance?

We suggest that you place your service call 24 hours in advance in order to guarantee a time slot according to your needs. A delivery time of 2 to 4 hours is assured depending on the chosen time range.


The Driver Cannot Deliver/Pick Up the Container Because a Car is Parked in Front of the Container. What Should I do?

It is your responsibility to verify that everything is clear around the container during delivery/collection of the container. If not, please contact us as soon as possible to avoid travel costs. We will arrange another time with you.


What Constitutes a Trip Expense?

Trip expenses are charged in cases where the company must move a truck and driver at its expense. The minimum charge for a trip expense is 1 hour.


What Trips Are Included in my Price?

Container delivery and pickup are the only two trips included in your price.


Should I Be Present When the Container Is Delivered?

Yes. You must be present at the time of delivery of the container for two important reasons: first, to let the driver know where to put the container and second, to remit the payment to him. If you are not there, we will have to come back later, and a trip expense will be charged.


What are the Time Limits for Container Leasing?

Please contact our customer service at 514.322.9487. We will be happy to provide you with a personalized response.


Can a Container Damage my Property?

Yes. A container can damage the pavement, grading and other surfaces. You need to use planks under the wheels of the container as protection. If you do not have any planks available, please mention it when you call for service and we will be happy to provide you with some.


How do I Properly Load my Container?

You can ask any questions you may have on the subject when you call to order your rental. Our driver will also be happy to explain how to properly load your container according to your types of materials at the time of delivery.


Will my Materials be Recycled?

Yes. Our mission is to sort, recondition and reuse roughly 95% of the material found in a container.


How Long Can I Keep the Container?

Please contact our customer service at 514.322.9487. We will be happy to provide you with a personalized response.


Do I Have to Call to Set a Pickup Date for the Container?

Yes. Moreover, we invite you to give us the pick-up date that would suit you best as soon as you call for service, to avoid having to do it later.


Are There Weight Restrictions?

Yes. Please contact our customer service at 514.322.9487. We will be happy to provide you with a personalized response.

SERVICE 3R VALORISATION
3501 Broadway Avenue
Montreal-Est, Quebec H1B 5B3


Phone : 514.322.9487
Fax : 514.322.6758
Email:
service3r@hotmail.com

SERVICE AREA

Greater Montreal
Laval
South Shore
North Shore

HOURS

Delivery Hours
Monday – Friday: 7:00 AM - 5:00 PM

Evenings on request
Saturdays on request

3R Depot Center Hours
Monday – Friday: 7:00 AM - 5:00 PM

Evenings on request
Saturdays on request

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METHODS OF PAYMENT

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